Our Story

About VILES

For over 32 years, I've been helping East Tennessee families and individuals find the exact vehicle they want — without the dealership runaround.

16+

Years in Business

2,500+

Vehicles Located

98%

Customer Satisfaction

50

States We Source From

Gary Viles — Owner, VILES

Gary Viles

Owner, VILES

Personally Serving East Tennessee Since 1994 · Business Est. 2009

A Message From Our Founder

Why We Built
VILES

"People want the exact vehicle they want — the right color, the right options, the right history, and the right price. That's exactly why we created VILES."

For over 32 years, I've worked hard to build relationships and earn the trust of customers throughout Knoxville and East Tennessee. Over the years, I've noticed more and more customers are no longer looking to simply settle for what happens to be sitting on a dealership lot.

Instead of trying to force customers into inventory that may not fit their needs, we built a service focused entirely around helping customers find the perfect vehicle for their lifestyle and budget. Our goal is to make the process easier, more transparent, and less stressful from start to finish.

One of the most important things to us is making sure the "history is no mystery." We work hard to locate quality vehicles with clean histories, verified service records, and detailed Carfax reports. We do our best to avoid northern vehicles with rust issues, vehicles with major accident history, or vehicles that could become future problems for our customers.

At VILES, we believe when a customer has a problem with their vehicle, it becomes our problem too. That's why we take the time to locate vehicles we would feel comfortable buying for our own family.

We believe purchasing a vehicle should be simple, convenient, and enjoyable. From financing and trade-ins to home delivery options, we work hard to provide a stress-free experience that puts the customer first.

Most importantly, we appreciate every customer who gives us the opportunity to earn their business. We treat our customers like family, and we look forward to helping you find the perfect vehicle through VILES.

— Gary Viles

Owner, VILES · Knoxville, Tennessee

Our Promise To You

The History Is No Mystery

We don't just find any vehicle — we find the right vehicle. Every search includes a thorough vetting process so you drive away with confidence.

Carfax Verified

Detailed vehicle history reports on every vehicle we locate. No surprises after the sale.

Clean History Standards

We actively avoid northern rust vehicles, major accident history, and flood-damaged units.

Family Standard

We only locate vehicles we would feel comfortable buying for our own family. That's our bar.

The Viles Difference

Why Customers Choose Us

We're not a dealership. We're your advocate — working exclusively to find the vehicle you want at a price that makes sense.

We work for YOU — not the dealership
Clean histories, verified service records & Carfax reports
We avoid northern vehicles with rust and major accident history
Access to dealer-only auctions nationwide
No pressure, no obligation — ever
Trade-in pickup comes to your door
Home delivery available — East Tennessee & Nationwide
We locate vehicles we'd buy for our own family
VILES — established 2009
East Tennessee automotive service

What We Stand For

Our Core Values

Honesty First

We tell you the truth about every vehicle — condition, pricing, and availability. No bait-and-switch, no hidden fees.

Personal Service

You work directly with a real specialist, not a call center. We remember your name and your preferences.

Local Roots

East Tennessee is home. Gary has personally served this community since 1994 — and Viles has been in business since 2009.

Respect Your Time

We do the searching so you don't have to. No wasted weekends at dealerships. We bring the options to you.

Nationwide Reach

Our dealer and auction network spans all 50 states, giving you access to inventory most buyers never see.

Financing Made Easy

Backed by VILES's finance team, we connect you with competitive rates and flexible terms.

Our Foundation

Backed by VILES

VILES is a family-owned vehicle locating service that has served Knoxville and East Tennessee since 2009.

That means you get the buying power of an established dealership with the personal attention of a dedicated concierge service. The best of both worlds.

Ready to Get Started?

Let's Find Your Perfect Vehicle

Tell us what you want and we'll get to work. No pressure, no obligation — just results.

Call Us

Mon – Sat

Delivery

TN & Nationwide

Serving Knoxville and all of East Tennessee since 1994 · Business Est. 2009

VILES

Proudly serving Knoxville and East Tennessee for over 32 years.

We Find The Vehicles Others Can't

Our Services

  • Nationwide Vehicle Locating
  • Credit Pre-Approvals
  • Trade-In Pickup
  • Home Delivery
  • Financing Assistance
  • Extended Warranty

Contact Us

© 2026 VILES. All rights reserved.

Knoxville, TN · Serving 50 States