Our Story
About Viles VIP Locator
For over 16 years, we've been helping East Tennessee families and individuals find the exact vehicle they want — without the dealership runaround.
16+
Years in Business
2,500+
Vehicles Located
98%
Customer Satisfaction
50
States We Source From
Gary Viles
Owner, Viles Automotive
Serving East Tennessee Since 2008
A Message From Our Founder
Why We Built
Viles VIP Locator
"People want the exact vehicle they want — the right color, the right options, the right history, and the right price. That's exactly why we created Viles VIP Locator."
For over 16 years, we've worked hard to build relationships and earn the trust of customers throughout Knoxville and East Tennessee. Over the years, I've noticed more and more customers are no longer looking to simply settle for what happens to be sitting on a dealership lot.
Instead of trying to force customers into inventory that may not fit their needs, we built a service focused entirely around helping customers find the perfect vehicle for their lifestyle and budget. Our goal is to make the process easier, more transparent, and less stressful from start to finish.
One of the most important things to us is making sure the "history is no mystery." We work hard to locate quality vehicles with clean histories, verified service records, and detailed Carfax reports. We do our best to avoid northern vehicles with rust issues, vehicles with major accident history, or vehicles that could become future problems for our customers.
At Viles Automotive, we believe when a customer has a problem with their vehicle, it becomes our problem too. That's why we take the time to locate vehicles we would feel comfortable buying for our own family.
We believe purchasing a vehicle should be simple, convenient, and enjoyable. From financing and trade-ins to home delivery options, we work hard to provide a stress-free experience that puts the customer first.
Most importantly, we appreciate every customer who gives us the opportunity to earn their business. We treat our customers like family, and we look forward to helping you find the perfect vehicle through Viles VIP Locator.
— Gary Viles
Owner, Viles Automotive · Knoxville, Tennessee
Our Promise To You
The History Is No Mystery
We don't just find any vehicle — we find the right vehicle. Every search includes a thorough vetting process so you drive away with confidence.
Carfax Verified
Detailed vehicle history reports on every vehicle we locate. No surprises after the sale.
Clean History Standards
We actively avoid northern rust vehicles, major accident history, and flood-damaged units.
Family Standard
We only locate vehicles we would feel comfortable buying for our own family. That's our bar.
The Viles Difference
Why Customers Choose Us
We're not a dealership. We're your advocate — working exclusively to find the vehicle you want at a price that makes sense.
What We Stand For
Our Core Values
Honesty First
We tell you the truth about every vehicle — condition, pricing, and availability. No bait-and-switch, no hidden fees.
Personal Service
You work directly with a real specialist, not a call center. We remember your name and your preferences.
Local Roots
We're East Tennessee through and through. Knoxville is home, and we take pride in serving our community.
Respect Your Time
We do the searching so you don't have to. No wasted weekends at dealerships. We bring the options to you.
Nationwide Reach
Our dealer and auction network spans all 50 states, giving you access to inventory most buyers never see.
Financing Made Easy
Backed by Viles Automotive's finance team, we connect you with competitive rates and flexible terms.
Our Foundation
Powered by Viles Automotive
Viles VIP Locator is backed by the full resources, relationships, and reputation of Viles Automotive — a family-owned dealership that has served Knoxville and East Tennessee since 2008.
That means you get the buying power of an established dealership with the personal attention of a dedicated concierge service. The best of both worlds.
Ready to Get Started?
Let's Find Your Perfect Vehicle
Tell us what you want and we'll get to work. No pressure, no obligation — just results.
Call Us
Mon – Sat
Delivery
TN & Nationwide
Serving Knoxville and all of East Tennessee since 2008